Service Design Case Study
Resource
Portal.
Improving information accessibility for regional businesses through a structured and intuitive digital ecosystem.

The Project
Business owners were struggling to find the right HR resources. We redesigned the information architecture and interface to create a more direct path to the services they need.
Key Features
- Comprehensive directory architecture
- Advanced search and filtering
- Enterprise-grade CMS integration
- Stakeholder referral system
- WCAG 2.1 AA Compliance
Design
Excellence.
Product StrategyUI EngineeringDatabase DesignAccessibility Auditing